RETURN POLICY UPDATED ON 2022, SEP 6:

We accept return products, some factors involve in the product return

1. Reason of Return
2. Types of Products for return
3. Opened or Unopened

POSSIBLE REASONS FOR RETURN:

• Manufacturing issue
• The product is not working as described 
• Lower quality as compared to a product description published or informed
• Exchanging purchased product with a better quality product 
• Exchanging purchased products for different or better product
• Change of mind
• Gift purchase but the person whom gift given does not like that product.

USED OR OPEN BOX PRODUCTS FOR RETURN OR EXCHANGE:

(100% refund or exchange without any charges except difference of price)

ACCEPTABLE CRITERIA: 

• manufacturing issue
• The product is not working as described 
• Lower quality as compared to a product description published or informed

UNACCEPTABLE CRITERIA

(Partial Refund: Refund only issued  40% to 60% of the paid amount. In exchange: the customer will pay the difference in price and a restocking fee of 20% to 40% of paid amount)

• Exchanging purchased product with a better quality product 
• Exchanging purchased products for different or better product
• Change of mind
• Gift purchase but the person whom gift given does not like that product.

UNOPENED BOX PRODUCTS FOR RETURN OR EXCHANGE:

ACCEPTABLE CRITERIA

(Partial Refund: Refund only issued  65% to 75% of the paid amount. In exchange: a restocking fee will be applied and the customer will pay the difference in price)

• Exchanging purchased product with a better quality product 
• Exchanging purchased products for different or better product
• Change of mind
• Gift purchase but the person whom gift given does not like that product.

UNACCEPTABLE CRITERIA FOR ZERO REFUND OR EXCHANGE:

• Any same products 3 or more quantity
• Any Bulk return 3 or more quantity

IMMEDIATELY UNACCEPTABLE RETURN OF PRODUCTS:

• Any storage devices like memory cards etc
• Any used headphones or devices which physically touch and worn for using
• Product what we order and took advance payment before placing an order to a third party on request
• Product without receipt 
• Physical damage products
• Water damage products
• Manipulated products
• uncleaned products

HOW TO RETURN PRODUCTS:

• Email us at info@WholesaleProductsPro.com with the order number, reason for return, and product detail.
• After confirmation, follow return page, send return products via mail to Our Physical Address in Canada (only use tracked services)
• After inspection, we will immediately process your refund or exchange (Processing time 3 to 15 working days)
• The refund amount will be back to the original payment of the method and the buyer
• Refund via etransfer, there is a $1.5 Cad fee applied before returning the amount.